- Orders are processed Monday - Friday (excluding public holidays) and can take up to five business days to process before being shipped.
- Tracking advice will be sent to your email once your order has dispatched. We may need to contact you before your order can be shipped.
- International orders (including New Zealand) may be subject to customs inspections and import taxes unique to your country. This is normally based on items being over a certain value set by your local authority. These taxes are out of our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. We will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy.